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Your items may arrive sooner than the estimated delivery date. Ralph Lauren reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on RalphLauren.com.
When you choose the Economy delivery option, packages are delivered Monday through Saturday 8 AM to 4:30 PM. Orders sent by Fast, 2-Business-Day or Next-Day shipping methods are delivered Monday through Friday from 8 AM to 4:30 PM.
We recommend choosing Fast or Next-Day delivery if you are shipping your package to a business address. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you.
You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
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Material: Interactive light-up rubber dog ball, durable, soft, chew-resistant and easy to clean. Dimensions: The ball has a diameter of 5 cm, slightly smaller than a regular tennis ball. Easy to carry and colourful, perfect for playing with your dog day and night. Soft and suitable for playing in the garden, at home, in the park or at the beach. Flashing ball: When the ball is touched, it lights up for 10 seconds, which grabs your dog's attention. Even in the dark, your dog can play happily with the flashing ball because the flashing lights let him know where it is. Bouncy ball for dogs: The bouncy ball ensures that even the most energetic dogs keep chasing it. It not only gives them fun movement, but also trains their agility, encourages them to move and helps them stay healthy and strong. Interactive pet toy: They can play with the LED dog ball, which bounces and lights up with colourful lights, which grabs their attention and strengthens the bond between you and your dog.
Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.
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