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Your items may arrive sooner than the estimated delivery date. Ralph Lauren reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on RalphLauren.com.
When you choose the Economy delivery option, packages are delivered Monday through Saturday 8 AM to 4:30 PM. Orders sent by Fast, 2-Business-Day or Next-Day shipping methods are delivered Monday through Friday from 8 AM to 4:30 PM.
We recommend choosing Fast or Next-Day delivery if you are shipping your package to a business address. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you.
You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
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Elevate your self-care routine with this high-quality solid metal massage tool. Crafted from pure, durable brass, this heart-shaped board is designed to provide effective and deep manipulation for various techniques including Gua Sha, traditional rubbing, and tapping. Its substantial, consistent weight enhances the pressure during use, promoting relief and microcirculation across targeted areas.
This tool is made of pure, unplated brass. Brass naturally oxidizes over time, which may cause a slight darkening of the surface. This is a normal chemical reaction and does not compromise the tool’s performance, safety, or smoothness. As brass is a relatively soft metal, avoid contact with hard or sharp objects to prevent surface scratching. For daily maintenance, simply wipe clean with a soft, dry cloth after use.
Returns, Refunds, and Exchanges
In accordance with the Australian Consumer Law (ACL), products that are defective, damaged, or not as described upon receipt are eligible for return, refund, or exchange. We are committed to ensuring all products meet the quality and reliability standards our customers expect. Please note, however, that we do not accept returns or refunds for change of mind. We recommend you carefully consider your purchase to ensure it meets your needs and expectations.
Shipping Time
Please note that we cannot guarantee the exact date of arrival, and the
Products received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with local consumer laws. We are committed to ensuring all products meet the standards of quality and reliability expected by our customers.
Please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery is approximately 5-10 business days (excluding weekends and public holidays).
