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Your items may arrive sooner than the estimated delivery date. Ralph Lauren reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on RalphLauren.com.
When you choose the Economy delivery option, packages are delivered Monday through Saturday 8 AM to 4:30 PM. Orders sent by Fast, 2-Business-Day or Next-Day shipping methods are delivered Monday through Friday from 8 AM to 4:30 PM.
We recommend choosing Fast or Next-Day delivery if you are shipping your package to a business address. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you.
You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
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Triple Filtration System: The cat fountain filter is composed of a layer of non-woven fabric, coconut shell activated carbon, and ion exchange resin, which can effectively filter hair, debris, and heavy metals, eliminate odors, soften water, and improve water taste. Keep the water in the fountain fresher. Keep your pet healthy: Cat water filters help improve the taste of water and allow pets to drink clean, fresh water all day long, which helps increase water consumption and reduce the risk of urinary tract infections. Easy to use: Rinse the cat carbon filter thoroughly with water before use to remove charcoal dust and activate the resin! When installing, place the flat side up for optimal filtration. For the health of your beloved pet, we recommend replacing the fountain filter every 2-4 weeks. If multiple cats use the fountain, it will need to be replaced more often. What you get: Each package contains 12 filters.
Returns, Refunds and Replacements
Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:


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