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Your items may arrive sooner than the estimated delivery date. Ralph Lauren reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on RalphLauren.com.
When you choose the Economy delivery option, packages are delivered Monday through Saturday 8 AM to 4:30 PM. Orders sent by Fast, 2-Business-Day or Next-Day shipping methods are delivered Monday through Friday from 8 AM to 4:30 PM.
We recommend choosing Fast or Next-Day delivery if you are shipping your package to a business address. You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you.
You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
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Effortless De-Shedding Brush: Remove loose fur and dander effortlessly with our 2-in-1 de-shedding tool. The Stainless steel needle fine tooth comb reaches through the topcoat to remove trapped dirt and tangles without pulling healthy hair.
Gentle Massage Pins: Features rounded rubber tips to protect your pet's skin while stimulating blood circulation for a healthier coat and a happy, relaxed pet.
Ergonomic Non-Slip Grip: Designed with a comfortable, massage-style handle that reduces hand fatigue, giving you better control during long grooming sessions.
Deep-Gentle Clean: 60-degree angled stainless steel pins penetrate deep to remove loose hair and tangles while the rounded tips ensure a gentle, scratch-free massage.
Universal Fit: Ideal for both short-haired cats and long-haired dogs. The fine-tooth comb effectively tackles knots on all coat types, keeping your home cleaner.
Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.
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